Return Policy

Non-Return, Non-Refundable Policy

Thank you for shopping at our online jewelry store. We take pride in offering high-quality products and providing exceptional customer service. To ensure transparency and clarity regarding our policies, please carefully read and understand our non-return, non-refundable policy outlined below before making a purchase.

  1. Non-Return Policy: All sales made through our online jewelry store are considered final. We do not accept returns or exchanges for any reason except in cases of product defects or errors on our part. Please note that defects or errors must be reported within seven (7) days of receiving the product.

  2. Non-Refundable Policy: We do not offer refunds on any purchases, including but not limited to jewelry, accessories, or any other products available on our website. Once a purchase is made, the transaction is considered final.

  3. Product Defects and Errors: In the event that you receive a product with a manufacturing defect or if we have made an error in processing your order, please contact our customer support within seven (7) days of receiving the product. We will require photographic evidence or any other appropriate documentation to validate the defect or error. Our customer support team will assess the situation and provide an appropriate resolution, which may include an exchange or replacement of the product.

  4. Order Cancellations: Once an order has been placed and payment has been processed, it cannot be canceled or modified. We encourage customers to review their orders carefully before completing the purchase.

  5. Accurate Product Information: We strive to provide accurate and detailed information about our products, including descriptions, specifications, images, and pricing. However, we do not guarantee the accuracy or completeness of the information provided. If you have any questions or require additional information, please contact our customer support before making a purchase.

  6. Shipping and Delivery: Our shipping and delivery policies are separate from this non-return, non-refundable policy. Please review our shipping and delivery policy for information regarding shipping times, costs, and any applicable terms and conditions.

  7. Dispute Resolution: Any disputes arising from your purchase or interactions with our online jewelry store will be governed by the laws applicable in your jurisdiction. We encourage customers to contact our customer support to address any concerns or issues before pursuing legal action.

By making a purchase on our online jewelry store, you acknowledge and agree to abide by this non-return, non-refundable policy.

If you have any questions or require further clarification, please contact our customer support team, who will be happy to assist you.

Note: This policy is a sample and should be adapted and customized to fit the specific requirements and legal regulations of your online jewelry store. It is recommended to seek legal advice to ensure compliance with local laws and regulations.